] What I'm wondering now if ISPs could help their customers with guides
] how to block DoS attacks, it would be an easy/cheap way to protect
You might want to read the CERT/CC paper "Managing the Threat of
Denial-of-Service Attacks." It offers practical advice on how to prepare
and respond to DDoS. I quite like it, but I may be biased. ;) You will
find it here:
I hope this helps!
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