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Subject: Re: IP-tel
From: Kurt Erik Lindqvist <[log in to unmask]>
Reply-To:Network management discussion for Nordic region <[log in to unmask]>
Date:Mon, 10 Feb 2003 08:04:28 +0100
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>>> Is it necessary to charge on the byte? For Internet access at 512k+,
>>> people download or upload gigabytes and terabytes of data.
>>
>> My experience from having run this - yes. People will run something
>> funny to measure their traffic and when that does not match the
>> traffic
>> you have measured  - you have a problem.
>
> Even if they are charged for _less_ than their actual usage? Most
> people
> would probably think they've cheated the ISP for a few bytes and keep
> quit
> about it, no?
>

Most customers I dealt with considered any difference to prove the
model of volume based billing wasn't working. Even if they did not
understand the model.


- kurtis -

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